Refund
A Star Janitorial Supplies will refund all damaged and defective products with disclosed proof of issue. However, A Star will not take back items unless a clear problem, which is due to the nature of our products. If you are currently facing issues with our products, please contact our customer service line at (866) 507-0079


Repair
A Star Janitorial Supplies is currently only a product supplier and does not offer any repairs. All warranties for equipment will be based off of manufacturer warranties for more help please contact us.


Return / Cancellation
Due to the nature of our products all transactions are final sale and cannot be returned. Our products fall under hygiene and sanitation; therefore, we want customers to know all products they purchase from A Star Janitorial Supplies are new and have not been previously sold.


All orders are allowed cancelation up to 8 hours after purchasing. A Star will keep the order on pending for 8 hours before the processing which gives you the option to cancel your order. To cancel an order please email you order number and request to cancel at info@astarsupplies.ca or call us at (866) 507-0079

Warranties
A Star Janitorial Supplies does not offer any repair services or direct warranties at this time. All products sold by A Star will be backed by manufacturer warranty (if available). For more information, please contact A Star via email: info@astarsupplies.ca with your warranty issue.


Currency
All product pricing listed on this website is in Canadian Dollar (CAD).